Systems Thinking for Product Builders

Systems Thinking for Product Builders is a 6 week highly engaging learning experience for anyone interested in building Products that have large systemic impact. It will bring in a mindset shift in your perspectives towards building Products for Next Billion Users. The program will have workshop-style interactive sessions, 1:1 mentorship and Guest lecturers from the industry. We will use real world case studies and participate in group projects in a community-led learning environment.

By Kshitiz Anand

Join the waitlist to be notified when enrollments open for the next cohort.

Who should join

Product Leaders
Product Managers
Product , UI / UX Designers

Topics to be covered

Systems and Complexity
Macro and Micro Perspectives
Building the Empathetic Mindset
Designing for Behaviour Change
Prioritizations and Decision Making
Systems Dynamics

Meet your Instructor

Kshitiz Anand

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Kshitiz Anand is a AVP of Design Paytm, and heads the Merchant Ecosystem Design team, Design Operations and Design Research. He earlier headed the UX team at 1mg. He is also the founder of Happy Horizons Trust, that uses Systems Thinking to create impact in areas of education, healthcare and financial inclusion. He is passionate about Designing Products for the Next Billion Users in India. Prior to this, he set up a Design college in India and headed the India Studio for a leading French Design School, L'école de design Nantes Atlantique. He has taught at the best of design schools in Indi…

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Community Manager

Sudip Chakraborty

Sudip is a Systems Thinking practitioner who is currently working in the areas of Wellness & Personal Development. He is interested in the topics of Behaviour Design, the Future of Work & Education as well as Community-building. He is an alumnus of IIM Kozhikode and IIT Guwahati and has worked for companies like Goldman Sachs and PwC.


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Jay Dutta

Head of Design @Udaan, Founder/Curator @DesignUp, ex SVP of Design GoMMT
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Sourav Sarkar

Head of Design @Airtel, ex-Head of Design @Wynk, ex Experience Design Manager @Publicis.Sapient
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Sudhindra V

Design & Digital Leader @TCS, ex Chief Design Officer @IBM, Creative Director @SapientNitro
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Shaheena Attarwala

Design Leadership @Microsoft, Leading M365 Growth for Emerging Markets, ex Head of UX @Zoomcar
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Vinay Mohanty

Product Management @Facebook, ex CPO @Loop Email
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Seema Avasarala

Vice President @IPE Global, ex AVP- Product @1mg
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Jasmeet Sethi

Director Product Design @ Vauld , Ex faculty at Srishti School of Art,Design & Technology
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Shayak Sen

Head of Design at Vedantu, ex Head of Design at Meesho, Practo, Commonfloor

Comprehensive Curriculum

Week 1: Systems and Complexity
  • Introduction to Systems Thinking

  • Kind of Systems

  • Wicked Problems

  • Technological Determinism

  • Understanding Next Billion Users

Week 2: Building the Empathetic Mindset
  • Understanding Stakeholders

  • Empathy Frameworks

  • Human Centred Design

  • Practical User Research

  • Macro and Micro Perspectives

Week 3: System Dynamics
  • Products, Services and the System

  • The Big Picture & Deep Dive Thinking

  • Cause and Effect Relationships, Causal Loops

  • Why Systems Surprise us

  • Why Systems fail

Week 4: Designing Behaviour Changing Products
  • Product Road Maps

  • Motivations

  • Nudge Theory

  • Trust Framework

  • Avoiding Featuritis

Week 5: Impact
  • Factors influencing Product Success

  • Prioritizations - Impact vs Effort

  • Decision Making

  • Building Resilient systems

  • Measuring Short term & Long term Impact

Week 6: Capstone
  • The Systems Thinker

  • Final Project Discussions

Week 1: Systems and Complexity
Week 2: Building the Empathetic Mindset
Week 3: System Dynamics
Week 4: Designing Behaviour Changing Products
Week 5: Impact
Week 6: Capstone

Why choose a Cohort based course?

Learn and grow with a tribe
Be part of an exclusive and private community filled with people who will support and grow together. Courses are designed to facilitate peer learning and interaction through breakout groups, community activities and group projects.
Engaging Live Sessions
These are not like recorded online classes that you do in isolation. The sessions are designed to increase engagement. In this course, they won’t just deliver a lecture, they’ll engage the class, facilitate breakout discussions, and leave plenty of time for Q&A.
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Ensuring feedback and accountability
You will get regular feedback throughout the course. And since this course is going to have live classes and community, this should lead to more accountability to drive your likelihood of success with the course.
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Prashant Sharma

Founder @Skip The Line, Ex International Growth @beondeck, Ex growth @springboard

Kshitiz is someone I would go to learn about systems thinking, frameworks and processes any day. There are a lot of people out there who have knowledge. Having knowledge and having the immaculate capability to deliver it in such a manner that others...


Aakash Kumar

VP - User Experience @MakeMyTrip & Goibibo

Having known Kshitiz for over 15 years and have interacted with him as a colleague and a friend, I can vouch for the insights he has around Systems Thinking and the same reflects in the products that he has built over the years at Paytm and 1mg. A...


Aram Bhusal

Engineering Manager @CoLearn

I have met numerous people who had a life-transforming experience after attending the workshops conducted by Kshitiz. His background as an entrepreneur clubbed with being an academic and a thought leader in the Indian startup ecosystem gives him a un...


Rohit Malekar

Senior Manager @Deloitte Studios (Offices of the US)

Humans are complicated. Our interactions with our surroundings are built upon these intricacies. And when we insert a digital experience to simplify some of these interactions, the so called "best practices" and "frameworks" in product management oft...


Nikhil Jois

Head of Growth @Bureau, ex Head of Product @Matrimony Bazaar

If I were to make a list of the handful of people who’ve challenged my thought process and thus changed the trajectory of my career and life, Kshitiz would be on that list. I’m fortunate to have had the opportunity to brainstorm with him every couple...


Hardik Pandya

VP Design @Unacademy; Ex Design Lead at Google Search, G Suite

Kshitiz has been a relentless educator all his life. I've personally observed him for last 6 years where he has been intentional in creating spaces to bring seriousness and rigour to design and Systems Thinking. You only understand the true complexit...

Systems Thinking for Product Builders

Join the waitlist to be notified when enrollments open for the next cohort.

Join the waitlist to be notified when enrollments open for the next cohort.

Frequently Asked Questions

I have a full-time job. Will I get enough time to take this course?
Do I have to attend all of the live sessions in real-time?
Why learn with a community for an online course?
Can I cancel or apply for a refund after payment?
Does this course guarantee me a job?
How are the sessions conducted?
What are the payment options available?
Are there any scholarships available?
Any further questions?
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